Frequently Asked Question

Pretty Much Everything You Need to Know
  1. How Do I Restore My Full Backup?

    Within your client area with us, you will be able to download any backup file you wish to restore or directly transfer it to your defined server. If you choose to download, each file will have its own unique URL which you can give to your web host for them to perform the restore. In order to restore a FULL cPanel backup, you will need to submit a request to your web host. Most web host will be able to perform a restore free of charge when you are able to provide them with the backup file.

  2. How Much Space Will One Backup File Take?

    Each backup file size depends on what is being backed up. If your website(s) contain mostly texts and images, the backup file size can be as little as 20% of your actual disk usage. For example, if your account disk usage shows 400 MB, each backup file will take about 80 MB of your backup space. If your website contain mostly video and audio files, the compression won’t be as good as text and images which will result a much larger backup file.

  3. How Much Backup Set (Files) Will I Have?

    You can choose to keep between 1 to 31 backup set(s) for each cPanel account. Once the maximum number of backup set is met, the oldest backup file will be overwritten by the newest one.

  4. How Many Accounts Can I Backup?

    We do not limit the number of account(s) you can backup. You can backup all cPanel accounts you have. Non cPanel users can also backup as many websites/files/domains/databases as needed.

  5. I have WHM account, is it possible to backup all my customers cpanel accounts

    If you have a reseller account with WHM access, you won't have the required privileges to perform your own automated backups. This means your entire business lies in the hands of your reseller provider. It's time to change that circumstances.
    Through our WHM auto backup system you can now backup unlimited cPanel accounts under your WHM. You can even add as many WHM accounts as you need.

  6. How I can to backup my WHM account data

    You just need to enter in your WHM login details and our system will do the rest.
    Every day our system will check if there are newly created cPanel accounts under your WHM and will automatically add them into the backup list.
    You can manually exclude any cPanel accounts under your WHM which you don't want to backup from your backup manager.

  7. How Often Will The Backup Run?

    By default backup will run daily for your maximum protection. Additionally, you can run weekly backups or define your own custom schedule as our system allows you to define when and how often you want to perform the backups.

  8. Can I Run Unscheduled Backups?

    Yes, you can run a backup for any of your cPanel account at ANY TIME. Simply log in to your account and click Run Now. Doing this will provide you with additional backup files anytime you need it. No need to wait for your scheduled backup to run if you need to do an immediate backup.

  9. Can You Backup My WHM Account Instead of cPanel?

    Yes, we can now perform automated daily backup for ALL cPanel accounts under your WHM. You just need to enter in your WHM login details and our system will do the rest.
    Every day our system will check if there are newly created cPanel accounts under your WHM and will automatically add them into the backup list.
    You can manually exclude any cPanel accounts under your WHM which you don't want to backup from your backup manager.

  10. I thought it was my hosting providers responsibility to backup my accounts?

    Hosting providers only perform backups for disaster recovery either of weekly or monthly. NO web hosts provide WHM or cPanel account daily backups, it's your responsibility!

  11. How much does it cost to backup my WHM or cPanel accounts CPanelSiteBackup?

    We have backup plans that start as low as $4.95 per month no matter how many accounts you have.

  12. How quick

    Signup and get started within 5 minutes. All you need is your hosting account IP address, WHM or cPanel username and password, we will do the rest. Your account information is totally safe

  13. How often will my backups run?

    You can backup some or ALL of your WHM

Address

  • 6 Zinkovska Poltava, Ukraine

Phone

  • 38(063) 263-62-49

Information

We are open from 9AM-20PM

cpanelBackup

  • 6 Zinkovska
    Poltava, Ukraine
  • 380632636249

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